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Customer Service Rep-Inbound Calls

Chantilly, Virginia Contract Job ID: 1810089719
Estimated Duration: 3 months


Password Reset Project---Inbound calls
Under limited supervision, respond to non-routine inquiries through phone or e-mail contact with customers and prospects about the Company's products or services. Research customer inquiries using existing company resources. Use a computer system to track information, questions, answers, and product orders. Promote and maintain positive customer relations utilizing Service Excellence techniques. May perform minimal selling and promotion of products and services.
Training is Monday and Tuesday only 9-5 - Wednesday will be live call
All Shifts need to be covered -
1. 1 pm – 10 pm M-Th – Fri – 10 am – 7 pm Sat/Sun Off
2.  11 am – 8 pm – Sun and Tues off
3.  11 am – 8 pm – Sat off
4.  11 am – 8 pm – Sat and Sun off
5.  Noon – 9 pm – Fri and Sun off
6.  Noon – 9 pm – Mon-Thurs off
7. 11 am – 8 pm – Mon – Thurs Off
8.  11 am – 8 pm – Tues off
9.  11 am – 8 pm – Tues and Sun Off
10. Noon- 9 pm – Wed and Sun Off
11.  Noon – 9 pm – Tues Off
HS Diploma/GED
2-3 years customer service or related experience.
Bachelor's degree in business or equivalent preferred.
More Details

PDS Tech, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Founded in 1977, PDS Tech, Inc. is one of the nation's premier specialty staffing firms with 31 offices nationwide. We offer a full range of benefits including:

  • Health insurance
  • Paid holidays
  • Weekly payroll
  • Immediate 401(k) eligibility
  • Completion Bonuses
  • Training
  • Please note availability of benefits may vary by position

PDS specializes in Engineering and IT arenas including Aerospace, Defense, Electronics, Telecommunications, Automotive, and Energy just to name a few. Our reputation, track record, and years of continuous growth reflect the commitment to quality that our employees and clients experience first-hand. To find out more about PDS, please visit

$$$ PDS pays for referrals! $$$

We pay thousands each month in referral bonuses!
Contact a recruiter for details. To find one near you, take a look at where we are.

If you have questions, please click here to contact us.

PDS Tech, Inc. is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities.
If you need special assistance or an accommodation while seeking employment, please click here or call 1-800-270-4737 to contact us. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

The law requires PDS Tech, Inc. to post a notice describing the Federal laws prohibiting job discrimination. For information regarding your legal rights and protections, please click on the following links: EEO is the Law and EEO is the Law Supplement

PDS Tech, Inc. will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. Please see the Pay Transparency Nondiscrimination Provision for more information.

As a Federal Contractor, PDS Tech, Inc. is required to participate in the E-Verify Program to confirm eligibility to work in the United States.
For information please click on the following link: E-Verify