Helpdesk/Deskside Support Engineer

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Helpdesk/Deskside Support Engineer

Irving, Texas Contract Job ID: 1710064649
Estimated Duration: 12 months


PDS Tech, Inc. is seeking a Helpdesk/Deskside Support Engineer for an open position in Irving, TX
3-6 Months Contract to hire

Job Requirements:
  • Minimum A+ Certification, Network + certification or job experience.
  •  Basic VPN tunneling knowledge.
  •  Basic Networking troubleshooting experience.
  • Level 2/3 Desktop Support working with C/Corporate level 
  • Understand the concepts of a router, switch and firewall. Ability to provide writing reports to management.
  • Associates degree in Computer Science or related area is preferred.
  • Certifications: A+, Network+ or other training in related field is preferred.
  • Experience in remote support of networking Multi-Function printers including trouble shooting printing and scanning issues.

  • Knowledge of the operation and support of computers, local area networks, and printers. Knowledge of standard networking protocols, knowledge software applications and operating systems, including but not limited to Windows XP/7 and QuickBooks.
  • Ability to read and understand technical manuals and procedural documentation.
  • Ability to convey complex information to others, communicate both verbally and in written form, analyze and troubleshoot technical and computer-related problems.

More Details

PDS Tech, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Founded in 1977, PDS Tech, Inc. is one of the nation's premier specialty staffing firms with 31 offices nationwide. We offer a full range of benefits including:

  • Health insurance
  • Paid holidays
  • Weekly payroll
  • Immediate 401(k) eligibility
  • Completion Bonuses
  • Training
  • Please note availability of benefits may vary by position

PDS specializes in Engineering and IT arenas including Aerospace, Defense, Electronics, Telecommunications, Automotive, and Energy just to name a few. Our reputation, track record, and years of continuous growth reflect the commitment to quality that our employees and clients experience first-hand. To find out more about PDS, please visit

$$$ PDS pays for referrals! $$$

We pay thousands each month in referral bonuses!
Contact a recruiter for details. To find one near you, take a look at where we are.

If you have questions, please click here to contact us.

PDS Tech, Inc. is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities.
If you need special assistance or an accommodation while seeking employment, please click here or call 1-800-270-4737 to contact us. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

The law requires PDS Tech, Inc. to post a notice describing the Federal laws prohibiting job discrimination. For information regarding your legal rights and protections, please click on the following links: EEO is the Law and EEO is the Law Supplement

PDS Tech, Inc. will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. Please see the Pay Transparency Nondiscrimination Provision for more information.

As a Federal Contractor, PDS Tech, Inc. is required to participate in the E-Verify Program to confirm eligibility to work in the United States.
For information please click on the following link: E-Verify