Depot Service Technician


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Depot Service Technician

Tewksbury, Massachusetts Contract Job ID: 2210153881
Estimated Duration: 12 months

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Description
PDS Tech, Inc. is seeking a Depot Service Technician.

Description:
  • Under the direction of the Lead Depot Service and Pipette Calibration Technician, provide support for the Repair, Preventative Maintenance and Calibration of Thermo Fisher Scientific and other manufacturers mechanical and electronic Pipettes.
Essential Job Functions and Accountabilities:
  • Provide Pipette repairs and preventative maintenance to all pipette makes and models as requested by our customers, including but not limited to:
  • Rainin
  • Eppendorf
  • Gilson
  • Vista Labs
  • Communicate with customers on service subjects such as quotes, issues found during repairs and updates to purchase orders based on approvals by the customer.
  • Managing Work Orders in the CRM to ensure that work completed on a customer asset is documented sufficiently to provide a service record for the asset.
  • Provide calibration support to the Calibration Lab for all makes and models of pipettes, including support for ISO 17025 accredited calibration certificates (ISO 8655).
  • Follow all applicable Standard Operating Procedures (SOP’s) and Reference Standards associated with Depot Service and Calibration Laboratory operations.
Qualifications
Educational Qualifications:
  • HS Diploma or Tech School.
Experience Qualifications:
  • Ability to operate independently, with initiative, and good business judgment
  • Experience in customer engagement
  • 2+ years’ experience in a similar role
  • Good computer skills including an understanding of Windows, Word, Excel and Access
  • Ability to learn and develop new processes within our CRM application
  • Oral and written communications skills
  • Organizational and time management skills
  • Experience within an accredited (ISO 17025) Calibration Laboratory a plus
Travel Requirements:
  • No travel restrictions
  • Ability to travel 20% of the time
More Details

PDS Tech, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Founded in 1977, PDS Tech, Inc. is one of the nation's premier specialty staffing firms with 31 offices nationwide. We offer a full range of benefits including:

  • Health insurance
  • Paid holidays
  • Weekly payroll
  • Immediate 401(k) eligibility
  • Completion Bonuses
  • Training
  • Please note availability of benefits may vary by position

PDS specializes in Engineering and IT arenas including Aerospace, Defense, Electronics, Telecommunications, Automotive, and Energy just to name a few. Our reputation, track record, and years of continuous growth reflect the commitment to quality that our employees and clients experience first-hand. To find out more about PDS, please visit www.pdstech.com

$$$ PDS pays for referrals! $$$

We pay thousands each month in referral bonuses!
Contact a recruiter for details. To find one near you, take a look at where we are.

If you have questions, please click here to contact us.


PDS Tech, Inc. is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities.
If you need special assistance or an accommodation while seeking employment, please click here or call 1-800-270-4737 to contact us. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

The law requires PDS Tech, Inc. to post a notice describing the Federal laws prohibiting job discrimination. For information regarding your legal rights and protections, please click on the following links: EEO is the Law and EEO is the Law Supplement

PDS Tech, Inc. will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. Please see the Pay Transparency Nondiscrimination Provision for more information.

As a Federal Contractor, PDS Tech, Inc. is required to participate in the E-Verify Program to confirm eligibility to work in the United States.
For information please click on the following link: E-Verify