PDS Tech is seeking candidates for a Field Services Tech in Murfreesboro, TN
Install, configure, troubleshoot, diagnose and resolve issues with PC and laptops, Basic LAN network connectivity, printers, and peripherals. This position will be responsible for the configuring, maintaining and updating of the end user systems, and will involve light system administration level tasks regarding active directory in a corporate enterprise environment.
Manage, resolve and update tickets and escalate as needed.
Install computer peripherals for users.
Conduct diagnostic reviews in order to identify and correct any problems.
Diagnose and troubleshoot basic software problems, install updates and upgrades in order to maintain proper functioning.
Provide software support from installing basic hardware/software and networking components to meet user needs.
Basic PC Computing training for end users
May have to move various PC's and other PC related equipment as needed for user relocation or new office setup.
Other duties as assigned
Experience providing hands on and remote customer service and support for client.
Prior knowledge of Exchange, Outlook, Virus protection, LAN/WAN and TCP/IP and related software.
Desktop imaging experience
Strong troubleshooting skills Microsoft Office 2010-2016 application support
Ability to explain technical concepts to non-technical staff
PC Software malware remediation and cleanup
Basic TCP/IP Networking concepts. Good fundamental understanding of IP Networking and troubleshooting.
Must have excellent customer service skills and strong verbal / written communication skills with the ability to communicate effectively with both novice computer users and experienced professionals
Associate Degree and/or related certification and 2 or more years of related experience in a Desktop Support environment
Must have minimum of 2 years of related experience in corporate computing environment
PDS Tech, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
Founded in 1977, PDS Tech, Inc. is one of the nation's premier specialty staffing firms with 31 offices nationwide. We offer a full range of benefits including:
- Health insurance
- Paid holidays
- Weekly payroll
- Immediate 401(k) eligibility
- Completion Bonuses
- Please note availability of benefits may vary by position
PDS specializes in Engineering and IT arenas including Aerospace, Defense, Electronics, Telecommunications, Automotive, and Energy just to name a few. Our reputation, track record, and years of continuous growth reflect the commitment to quality that our employees and clients experience first-hand. To find out more about PDS, please visit www.pdstech.com
$$$ PDS pays for referrals! $$$
We pay thousands each month in referral bonuses!
Contact a recruiter for details. To find one near you, take a look at where we are.
If you have questions, please click here to contact us.
PDS Tech, Inc. is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities.
If you need special assistance or an accommodation while seeking employment, please click here or call 1-800-270-4737 to contact us. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
The law requires PDS Tech, Inc. to post a notice describing the Federal laws prohibiting job discrimination. For information regarding your legal rights and protections, please click on the following links: EEO is the Law and EEO is the Law Supplement
PDS Tech, Inc. will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. Please see the Pay Transparency Nondiscrimination Provision for more information.
As a Federal Contractor, PDS Tech, Inc. is required to participate in the E-Verify Program to confirm eligibility to work in the United States.
For information please click on the following link: E-Verify