CSR Repair Administrator

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CSR Repair Administrator

Shawnee Mission, Kansas Contract Job ID: 2110143800
Estimated Duration: 6 months


PDS Tech, Inc. is seeking a CSR Repair Administrator in Lenexa, KS.

Primary Responsibilities:
  • Responsible for the safe handling and processing of aircraft materials and parts as required by the client, regulatory requirements and best practices
  • Receive and unload incoming materials and compare information on packing slip with purchase orders (POs) or invoices to verify accuracy of shipment; may process return shipments from customers
  • Inspect shipments for damages or defects; records discrepancies or damages and notifies supervisor and/or CSR team
  • Receive product deliveries and process daily incoming goods and returns into Repair Center database and ERP systems
  • Accurately input received parts documentation into computer system and forward notification to Operations and CSR team 
  • Communicate and coordinate with the customer service team for product returns/repair and receiving issues 
  • Create Repair Orders for returned parts as directed by Repairs Department processes and or supervisors 
  • Records and processes customer orders and/or inquiries demonstrating analysis, sound judgment, and sensitivity to customer needs
  • Utilize computer system to maintain and update status in a timely manner.
  • Frequent: lifting, carrying, pushing or pulling of moderately heavy weight objects ( 50 lbs) 
  • Maintains delivery records for received products
  • Additional tasks/ duties as assigned by Operations Manager
  • Daily cleaning organizing and general housekeeping of the repairs receiving area 
  • File or scan file all related paperwork in order to close out repairs
  • Maintain/process paperwork and files per established company procedures
  • Establish and maintain effective working relationships and communications with customers, other employees, supervisors and managers
  • Maintains safe work environment according to all department procedures, federal and state regulations

Basic Qualifications:
  • Strong computer skills 
  • Attention to detail, Accuracy with data entry, and an aptitude for organization
  • Good communication skills
  • High School Diploma or GED 
  • At least three years working in a materials or customer service role
  • Must be authorized to work in the U.S. without sponsorship
More Details

PDS Tech, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Founded in 1977, PDS Tech, Inc. is one of the nation's premier specialty staffing firms with 31 offices nationwide. We offer a full range of benefits including:

  • Health insurance
  • Paid holidays
  • Weekly payroll
  • Immediate 401(k) eligibility
  • Completion Bonuses
  • Training
  • Please note availability of benefits may vary by position

PDS specializes in Engineering and IT arenas including Aerospace, Defense, Electronics, Telecommunications, Automotive, and Energy just to name a few. Our reputation, track record, and years of continuous growth reflect the commitment to quality that our employees and clients experience first-hand. To find out more about PDS, please visit www.pdstech.com

$$$ PDS pays for referrals! $$$

We pay thousands each month in referral bonuses!
Contact a recruiter for details. To find one near you, take a look at where we are.

If you have questions, please click here to contact us.

PDS Tech, Inc. is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities.
If you need special assistance or an accommodation while seeking employment, please click here or call 1-800-270-4737 to contact us. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

The law requires PDS Tech, Inc. to post a notice describing the Federal laws prohibiting job discrimination. For information regarding your legal rights and protections, please click on the following links: EEO is the Law and EEO is the Law Supplement

PDS Tech, Inc. will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. Please see the Pay Transparency Nondiscrimination Provision for more information.

As a Federal Contractor, PDS Tech, Inc. is required to participate in the E-Verify Program to confirm eligibility to work in the United States.
For information please click on the following link: E-Verify