Onsite Representative

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Onsite Representative

Boston, Massachusetts Temp-to-hire Job ID: 2110139574


PDS Tech is seeking an Onsite Rep near Boston, MA

Job Description:
  • Represent clients vision, values and objectives in all job-related activities, sustaining excellent customer relationships.
  • Maintain strong knowledge of client products, services, quality requirements and customer plans and specifications.
  • Continuously promote and maintain positive working relationships with customers and associates on-site, ensuring all opportunities to provide value-added services to customers are communicated to Program Managers for follow up.
  • Perform daily bin maintenance, including Bin Scanning, Bin Replenishment, FOD Removal, within customer specifications and requirements, in coordination with On Site Inventory Clerks, if applicable.
  • Proactively initiate or respond efficiently to daily Customer requirements, with the Contract Administrator, Production Floor Supervisors and other relevant functional area managers
  • Attend Shortage, Planning and Development Meetings, as required, to provide accurate and current status on critical parts to customer management team.
  • Address On-Site quality assurance issues and forward to the Program Manager and or Quality Manager for resolution.
  • Communicate or report relevant program information (i.e., critical stock outs) to Program Managers, immediately.
  • Assist the Program Manager in determining new bin set-ups, size and locations.
  • Identify part usage issues to the Program Manager and Customer Contract Administrator.
  • Practice and promote good housekeeping within the on-site work environment.
  • Actively seek and recommend process improvements to Program Managers, to increase efficiently and accuracy.
  • Accommodate Special Requirements which may be established by the customer supervisor, including but not limited to work schedule changes, required overtime, working holidays, and weekends, as needed.
  • Adhere to all customer site safety and security policies and procedures, and local laws or regulations, as applicable.
  • Attend regularly scheduled customer or company-sponsored meetings and/or training, as required.
  • ​​​​Travel/drive from customer site-to-site, as necessary.
  • Some college or college degree is preferred; High School Diploma or GED required 
  • Minimum of 1-year relative JIT, VMI or 3PO experience, within the aerospace industry preferred 
  • Excellent, proven customer service and interaction skills, with direct customer and supplier contact
  • Excellent organizational and time-management skills 
  • Clear and accurate data entry and documentation skills
  • Strong follow-through and perseverance to handle multiple tasks simultaneously
  • Excellent customer service skills with the ability to deal tactfully, confidently and ethically with both internal and external customers
  • Ability to be detailed oriented and perform in-depth research, if required
  • Ability to be cross trained in multiple critical areas of the department
  • Strong competency working with integrated data systems, Microsoft Office Suite, including Outlook and intermediate to advanced Word and Excel (i.e., spreadsheets, formulas, importing and exporting of files, as applicable) as required
  • Must be open to schedule demands changes and demands, per customer needs
  • Must have the ability to travel/drive from customer site-to-site, as necessary
  • Must have and maintain own/reliable transportation and company-approved driving record.
  • Final candidates must successfully complete a pre-employment drug screen, criminal and employment background clearance and have U.S. Person status
More Details

PDS Tech, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Founded in 1977, PDS Tech, Inc. is one of the nation's premier specialty staffing firms with 31 offices nationwide. We offer a full range of benefits including:

  • Health insurance
  • Paid holidays
  • Weekly payroll
  • Immediate 401(k) eligibility
  • Completion Bonuses
  • Training
  • Please note availability of benefits may vary by position

PDS specializes in Engineering and IT arenas including Aerospace, Defense, Electronics, Telecommunications, Automotive, and Energy just to name a few. Our reputation, track record, and years of continuous growth reflect the commitment to quality that our employees and clients experience first-hand. To find out more about PDS, please visit www.pdstech.com

$$$ PDS pays for referrals! $$$

We pay thousands each month in referral bonuses!
Contact a recruiter for details. To find one near you, take a look at where we are.

If you have questions, please click here to contact us.

PDS Tech, Inc. is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities.
If you need special assistance or an accommodation while seeking employment, please click here or call 1-800-270-4737 to contact us. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

The law requires PDS Tech, Inc. to post a notice describing the Federal laws prohibiting job discrimination. For information regarding your legal rights and protections, please click on the following links: EEO is the Law and EEO is the Law Supplement

PDS Tech, Inc. will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. Please see the Pay Transparency Nondiscrimination Provision for more information.

As a Federal Contractor, PDS Tech, Inc. is required to participate in the E-Verify Program to confirm eligibility to work in the United States.
For information please click on the following link: E-Verify