Claims Administrator

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Claims Administrator

Greensboro, North Carolina Contract Job ID: 2110129859
Estimated Duration: 12 months


PDS Tech is hiring a Claims Administrator for Greensboro, NC!

You will be in frequent contact with domestic and international customers, dealers and service centers to review and adjudicate customer claims, ensure timely resolution of issues, and administer monthly invoicing for aftermarket programs. You will work closely with other teams within Honda Customer Service to ensure customer satisfaction and support company objectives.
  • Review and adjudicate customer warranty and program claims in accordance with contract coverage and policies.
  • Make authorized financial decisions and credit assessments in accordance with company policies.
  • Collect, document, and evaluate claim data to build and update the labor catalog.
  • Support internal teams by building requested reports using claim and aircraft utilization data.
  • Assist customers in accessing the web portal to file claims, report aircraft and engine usage, and navigate maintenance manuals.
  • Assist customers with understanding warranty and aftermarket program coverage.
  • Facilitate program invoicing and work closely with Finance.
  • Provide feedback and ideas for system improvements; assist with testing of system updates and new features.

  • You have 3+ years of experience in Customer Service and an Associate’s degree or a minimum of 5+ years related experience.
  • Multilingual skills, parts catalog/blueprint review experience, SAP experience, and knowledge of the aviation industry and aircraft parts terminology are strongly preferred but not required.
  • You have a background in preparing, analyzing, and administering contracts.
  • You enjoy working in a team environment with taking ownership of specific tasks in support of company goals and success.
More Details

PDS Tech, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Founded in 1977, PDS Tech, Inc. is one of the nation's premier specialty staffing firms with 31 offices nationwide. We offer a full range of benefits including:

  • Health insurance
  • Paid holidays
  • Weekly payroll
  • Immediate 401(k) eligibility
  • Completion Bonuses
  • Training
  • Please note availability of benefits may vary by position

PDS specializes in Engineering and IT arenas including Aerospace, Defense, Electronics, Telecommunications, Automotive, and Energy just to name a few. Our reputation, track record, and years of continuous growth reflect the commitment to quality that our employees and clients experience first-hand. To find out more about PDS, please visit

$$$ PDS pays for referrals! $$$

We pay thousands each month in referral bonuses!
Contact a recruiter for details. To find one near you, take a look at where we are.

If you have questions, please click here to contact us.

PDS Tech, Inc. is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities.
If you need special assistance or an accommodation while seeking employment, please click here or call 1-800-270-4737 to contact us. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

The law requires PDS Tech, Inc. to post a notice describing the Federal laws prohibiting job discrimination. For information regarding your legal rights and protections, please click on the following links: EEO is the Law and EEO is the Law Supplement

PDS Tech, Inc. will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. Please see the Pay Transparency Nondiscrimination Provision for more information.

As a Federal Contractor, PDS Tech, Inc. is required to participate in the E-Verify Program to confirm eligibility to work in the United States.
For information please click on the following link: E-Verify