1.Authors process documentation, system administration guides and end user guides.
2.Converts requirement specifications into System Administration or End User documentation. This also includes reviewing the developed system and creating overall process flow diagrams.
3.Writes formal process narratives to support process flow documentation based on verbal description, notes, and other supporting documentation.
4.Proficient in Excel, Visio, Word and PowerPoint.
5.Reviews user needs to ensure manuals adequately address them.
6.Provides assistance to project team in the planning and preparation for end user training.
7.Develops formal training materials including, but not limited to user manuals, workbooks, PowerPoint slides, how-to guides, quick reference guides, etc.
8.Prepares or assists in the preparation of company newsletters or other information sheets as required.
Education: Bachelor’s Degree in Technical Communication or a related field.
Job Related Experience:
*Five years of direct work experience authoring training materials, user guides, or process flow documentation for distribution within a corporate setting.
*Must be able to follow general guidelines or precedent to accomplish tasks and solve routine problems, referring more complex matters to supervisor, and provide advice or analysis that may effectively influence the outcome of resource allocations or disposition.
Functional Area Skills/Knowledge:
Excellent written communication skills.
Ability to organize and prioritize multiple projects in a fast-paced environment.
Proven effective interaction in groups of all sizes.
Working knowledge of financial industry; financial institution and environment is a plus, but not required
Training experience in a corporate setting is a plus, but not required. Creativity, organizational skills, analytical skills.
Tact and diplomacy for working with others.
PDS Tech, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
Founded in 1977, PDS Tech, Inc. is one of the nation's premier specialty staffing firms with 31 offices nationwide. We offer a full range of benefits including:
- Health insurance
- Paid holidays
- Weekly payroll
- Immediate 401(k) eligibility
- Completion Bonuses
- Please note availability of benefits may vary by position
PDS specializes in Engineering and IT arenas including Aerospace, Defense, Electronics, Telecommunications, Automotive, and Energy just to name a few. Our reputation, track record, and years of continuous growth reflect the commitment to quality that our employees and clients experience first-hand. To find out more about PDS, please visit www.pdstech.com
$$$ PDS pays for referrals! $$$
We pay thousands each month in referral bonuses!
Contact a recruiter for details. To find one near you, take a look at where we are.
If you have questions, please click here to contact us.
PDS Tech, Inc. is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities.
If you need special assistance or an accommodation while seeking employment, please click here or call 1-800-270-4737 to contact us. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
The law requires PDS Tech, Inc. to post a notice describing the Federal laws prohibiting job discrimination. For information regarding your legal rights and protections, please click on the following links: EEO is the Law and EEO is the Law Supplement
PDS Tech, Inc. will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. Please see the Pay Transparency Nondiscrimination Provision for more information.
As a Federal Contractor, PDS Tech, Inc. is required to participate in the E-Verify Program to confirm eligibility to work in the United States.
For information please click on the following link: E-Verify