PC/Network Support, Rolling Meadows, IL 60008

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PC/Network Support, Rolling Meadows, IL 60008

Rolling Meadows, Illinois Contract Job ID: 1910107771
Estimated Duration: 1 month


PDS Tech, Inc. is seeking a PC/Network Support, in Rolling Meadows IL 60008. Contact elisabeth Laspe for details. 314-669-8020 elaspe@pdstech.com  
12 month contract with possible extensions. Must be a US Citizen to qualify.
  • Provides Remote refresh & support services, technical\warranty support for computers and associated networks.
  • To include delivery and installation of new PC's and peripherals, troubleshooting and repair of PCs, software, and related peripheral equipment
  • Connects personal computers and terminals to existing data networks. 
  • Assists users in the general use of personal computers and enterprise networks utilizing established enterprise procedures 
  • Utilizing Enterprise guidelines\standards assists customers in selecting appropriate hardware\software to meet business requirements. 
  • Organizes & prioritizes assigned service tickets on a daily basis using established guidelines to resolve and close service tickets within established Service Level Agreements.
  • Maintains service ticket\requests logs documenting all actions taken to include issue resolution prior to closing ticket.
  • Escalates issues and problems that are outside of normal guidance and activities to management. 
  • Replaces aged devices in response to Enterprise Refresh schedule following established procedures including the migration of all data and authorized programs.
  • Decommissions returned systems for disposal. Supervision and instruction given for routine work.
  • Follows established processes and procedures in performance of most duties with detailed instructions given for new activities or special assignments. 
  • Exhibits good communication skills, an energetic approach, and patience with customers.  
  • Experienced using a COTS Incident and Service Request ticketing system.
  • Proficiency in Microsoft products such as Windows 7, Windows 10, Outlook, Word, Excel, PowerPoint, Visio.
  • Strong familiarity with hardware components such as video cards, hard drives, network adapters and motherboards
  • Must be able to lift up to 50 pounds
More Details

PDS Tech, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Founded in 1977, PDS Tech, Inc. is one of the nation's premier specialty staffing firms with 31 offices nationwide. We offer a full range of benefits including:

  • Health insurance
  • Paid holidays
  • Weekly payroll
  • Immediate 401(k) eligibility
  • Completion Bonuses
  • Training
  • Please note availability of benefits may vary by position

PDS specializes in Engineering and IT arenas including Aerospace, Defense, Electronics, Telecommunications, Automotive, and Energy just to name a few. Our reputation, track record, and years of continuous growth reflect the commitment to quality that our employees and clients experience first-hand. To find out more about PDS, please visit www.pdstech.com

$$$ PDS pays for referrals! $$$

We pay thousands each month in referral bonuses!
Contact a recruiter for details. To find one near you, take a look at where we are.

If you have questions, please click here to contact us.

PDS Tech, Inc. is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities.
If you need special assistance or an accommodation while seeking employment, please click here or call 1-800-270-4737 to contact us. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

The law requires PDS Tech, Inc. to post a notice describing the Federal laws prohibiting job discrimination. For information regarding your legal rights and protections, please click on the following links: EEO is the Law and EEO is the Law Supplement

PDS Tech, Inc. will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. Please see the Pay Transparency Nondiscrimination Provision for more information.

As a Federal Contractor, PDS Tech, Inc. is required to participate in the E-Verify Program to confirm eligibility to work in the United States.
For information please click on the following link: E-Verify